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Sales Skills — Online Training Course

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting. You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids. We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Sales Skills

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  • CPD Approved

  • 100% online — study at your own pace, on any device

  • Duration: approximately 120 minutes

  • Delivered via our trusted eLearning partner, VideoTile Learning

  • 9 interactive modules with end-of-module assessments

  • Certificate issued on successful completion

  • Instant access — start your training today

Sales Skills

  • CPD Approved

  • Study Method — 100% Online

  • Duration — 120 minutes

  • Certificate on Completion

What You Will Learn

This course covers the following topics:

Course Modules

This course is made up of 9 modules:

  • Basic Rules for Sales People

  • Cold Calling

  • Face-to-Face Meetings

  • Rapport Building

  • Sales Presentations

  • Results Selling

  • Handling Negotiations

  • Dealing With Objections

  • Closing the Sale

Assessment: Each module ends with a multiple-choice assessment. You must achieve a pass mark of 70% to progress to the next module.

Certification: On successful completion, you will receive a certificate confirming your achievement.

How long does the Sales Skills course take?

The course takes approximately 120 minutes to complete. It is entirely self-paced, so you can fit it around your work schedule.

Is this course fully online?

Yes. The course is 100% online and can be accessed on any device with an internet connection. There is no need for classroom attendance.

What certificate will I receive?

On successful completion of the Sales Skills course, you will receive a downloadable certificate that you can share with your employer as evidence of training.

What is the pass mark?

Each module has a 70% pass mark which must be achieved before progressing to the next module.

Who is this course for?

This course is suitable for employees at all levels who need to understand sales skills as part of their role

Can I buy this course for my team?

Yes. We offer group enrolments and volume discounts for teams of five or more. Contact us at info@yorkgreen.uk or book a call to discuss your training needs.

What are the technical requirements?

The course is browser-based — no software installation needed. You will need an up-to-date web browser, a stable internet connection (3Mb+), and 1GB+ RAM.

+ Ready to Get Started?

  • Invest in your team's competence with the Sales Skills course. Enrol online today and start immediately, or speak to York Green to discuss group bookings, learning packages, or how this course fits alongside your wider training programme.