1 hour 15 minutes, 7 modules. When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require.
When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal. Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Training is not always the answer. A course covers awareness. Where the law asks for a competent person, a written risk assessment or a system you can evidence, training on its own will not close the gap. Tell us what you are trying to satisfy and we will say plainly whether this course does it.
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Questions
Buy it online and the learner gets their login straight away. If you are booking for more than one person, or for several different courses, send us the list and we will quote for the group rather than charging person by person.
It is self paced, so learners can stop and pick up where they left off. The time shown is video content and does not count thinking time on the questions.
Yes. A certificate is issued once the learner passes, and you can download records for everyone you have enrolled.
Yes, per learner and excluding VAT. Group rates are better than the published price, so ask before booking a team.
For awareness it often is. Where a duty needs a competent person, a risk assessment or a documented system, training alone will not close it. If you are not sure which side of that line you are on, ask us before buying.
Next step
Tell us what you are trying to cover and how many people need it. We will tell you which courses do the job, whether a bundle works out cheaper, and where a course on its own will not satisfy the duty you are actually under.
Would rather talk now? Call 07949 084819 or email enquiries@yorkgreen.uk.
We reply within one working day.
