20 minutes, 2 modules. When working in a care setting it is so important to build positive relationships with care users.
When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.
This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as 'need to know' and 'consent'. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.
Training is not always the answer. A course covers awareness. Where the law asks for a competent person, a written risk assessment or a system you can evidence, training on its own will not close the gap. Tell us what you are trying to satisfy and we will say plainly whether this course does it.
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Questions
Buy it online and the learner gets their login straight away. If you are booking for more than one person, or for several different courses, send us the list and we will quote for the group rather than charging person by person.
It is self paced, so learners can stop and pick up where they left off. The time shown is video content and does not count thinking time on the questions.
Yes. A certificate is issued once the learner passes, and you can download records for everyone you have enrolled.
Yes, per learner and excluding VAT. Group rates are better than the published price, so ask before booking a team.
For awareness it often is. Where a duty needs a competent person, a risk assessment or a documented system, training alone will not close it. If you are not sure which side of that line you are on, ask us before buying.
Next step
Tell us what you are trying to cover and how many people need it. We will tell you which courses do the job, whether a bundle works out cheaper, and where a course on its own will not satisfy the duty you are actually under.
Would rather talk now? Call 07949 084819 or email enquiries@yorkgreen.uk.
We reply within one working day.
