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Front Line Manager Skills

50 minutes. The course starts by delving into the various roles that a front line manager is accountable for.

About this course

The course starts by delving into the various roles that a front line manager is accountable for. You will explore how effective managers balance these responsibilities to create a productive work environment.

Furthermore, this course goes in depth about the potential challenges that may arise when transitioning into a management position. Providing insight into overcoming common obstacles and adapting to new responsibilities with confidence.

You will explore the importance of planning and organization in management and will cover techniques to effectively manage time and resources, ensuring that projects are completed efficiently and goals are met successfully.

Moreover, you will learn about the skills involved in questioning, listening, and leadership. These skills are crucial for effective communication and team management, allowing managers to lead their teams with clarity and empathy.

And finally, strategies for effective problem-solving and conflict resolution are explained. This course will provide tools to address and resolve conflicts in a constructive way.

What you will learn

  • Understand how the role of FLM fits into the organisation;
  • Know what to consider in order to manage the transition from team member to team leader or manager;
  • Know the importance of leading, communicating with, and motivating your team;
  • Know the characteristics of a good manager and the key skills required;
  • Have considered your own ongoing support and development requirements to keep you on track

Who it is for

This course is designed for employees who are developing into a management or supervisory position.

Training is not always the answer. A course covers awareness. Where the law asks for a competent person, a written risk assessment or a system you can evidence, training on its own will not close the gap. Tell us what you are trying to satisfy and we will say plainly whether this course does it.

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Questions

Before you enrol

How do I book this course?

Buy it online and the learner gets their login straight away. If you are booking for more than one person, or for several different courses, send us the list and we will quote for the group rather than charging person by person.

How long do learners have to complete it?

It is self paced, so learners can stop and pick up where they left off. The time shown is video content and does not count thinking time on the questions.

Do learners get a certificate?

Yes. A certificate is issued once the learner passes, and you can download records for everyone you have enrolled.

Is the price per person?

Yes, per learner and excluding VAT. Group rates are better than the published price, so ask before booking a team.

Is eLearning enough on its own?

For awareness it often is. Where a duty needs a competent person, a risk assessment or a documented system, training alone will not close it. If you are not sure which side of that line you are on, ask us before buying.

York Green

Next step

Not sure training is the answer?

Tell us what you are trying to cover and how many people need it. We will tell you which courses do the job, whether a bundle works out cheaper, and where a course on its own will not satisfy the duty you are actually under.

  • Reply within one working day
  • Fixed price in writing, no hourly billing
  • No obligation after the call

Would rather talk now? Call 07949 084819 or email enquiries@yorkgreen.uk.

Ask about a course

We reply within one working day.